How to do business with us
Ningbo L and F Intl Ltd
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How to do business with us


How to do business with us?

No matter if you are a new customer to us or the first time import from China, especially when are you are buy the goods from China, Our professional team will be always there and try to do help you handle all the issues including the delivery ,custom clearance, interior shipping in your country. Even you are familiar with these process, our professional team will give you some suggestion concerned about quality, price and so on… So, a good communication is always so welcome in our company. Tell us what you need, and let the rest to us…

 

Concerned about samples

In generally, we would like to provide you some sample with no additional charge, but we also hope you could help us to afford the sample delivery charge. In some kind, we are willing to bear all these cost f, but it will depend on the communications with you.

 

Concerned about shipping

In generally, sea shipping is the first option, especially when you order bulk quantities. Air shipping and express shipping is another option when the volume or weight is too huge. After your order confirmation, our professional team will help you to make decision about the delivery based on the most economic solutions.

 

Concerned about payment:

T/T or L/C is always the first option during the business. Paypal or west union will be a quite better choice during the small money, like sample and sample delivery charge. In generally, T/T will be 30% in advanced, and balance against the copy of B/L. L/C should be L/C insight.

 

Concerned about delivery time:

Mass producing always needs 25days or more for producing, and final delivery time should be depends on your quantities, and also should be confirmed with order confirmation. An in-time delivery is always the aim we are in pursuit for any of our customers. 

 

Concerned about MOQ

In generally, we don’t have a mini order qty for any of our customers; no matter you are the new customers for us or our existing customers for us. Mini order qty only happens when our material supplier who has such request, and then we may tell you first . Again, a good communication is always so appreciated.

 

Quality and inspections

Quality is the only way for us to keep long time business with any of our customers. Hence, a quality confirmation with customer first is a must, and also quality inspection after order finished is also necessary. We can not say every will be perfect, but we are always hope the goods are perfect until they are in your hand, and we are doing in this way.

 

Warranty and returns

Most of the goods, Our L&F team would give any of our customers with a warranty 2 years. During these 2 years, in case there is any broken and damaged or quality transfer which comes from natural factor and no human factor, Please keep us in touch first. A return of the goods is not a problem here in L&F team, but we will ask you to take good quality photos for quality problem.

We know the value of designing, and also the value of packing, and also the value of care of details.  Any time, when we produce your order, we will take more time on the designing, packing and caring of details quality. Even some more additional cost happen, it will be deserved in case of creating more value for you.

1. If you new to us  

Whenever you would like place an order to us, we should be very very appreciated for your trust and giving us chance to provide our best quality products and also first class service for you. At the meanwhile, we also hope you can give us a little bit more trust for the quality, delivery, service. Honesty is still the core between business partners, and responsibility is always the attitude that we should hold during the business. One order normally will not help us making any profits at first, Keeping a good business relationship with you is quite more important than the earn and lose on one order. Hence, please reassure your heart during the first order, as we are so concerned about the chance from you.

2. Existing customers,Thanks for you giving us chance to present our best quality products and first class service for you. The first cooperation will help us to know each one better, but this is not enough for us. We hope to be a long time business friend for each side. Helping you saving time and money, providing a first class solutions and present some small gifts for your important days…

Hopefully you enjoy the journey of business with us…

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